refunds

because everything here is digital and delivered straight away, photos and videos can't be refunded once you've unlocked them. if something doesn't work, write to me at astridwet222@gmail.com and i'll fix it.

custom videos

i read every request myself. if i decide not to make one, you get a full refund. once a custom video is delivered, it can't be refunded.

video calls

need to move your call? write to me at astridwet222@gmail.com at least 24 hours before and we'll find another time. if i have to cancel, you always get a full refund.

last updated 6 october 2026